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Thank you for shopping at Samurai Paint. We strive to offer efficient and reliable shipping services. Below is an overview of our shipping policies:

1. Shipping Locations

We currently ship to locations within India. Unfortunately, we do not offer international shipping at this time. Shipping availability is subject to the delivery location and the products in your order.

2. Processing Time

All orders are processed and shipped on business days, which are Monday to Friday, excluding holidays. Orders placed on weekends or public holidays will be processed the next business day.

  • Order Processing Time: Orders are usually processed within 1-2 business days.
  • Dispatch Time: After processing, your order will be dispatched via our shipping partners.

3. Shipping Charges

Shipping charges depend on the delivery location and the weight of your order. The exact shipping cost will be calculated and displayed at checkout before you confirm your order.

4. Delivery Time

Delivery times may vary depending on your location and the shipping method selected at checkout. Generally, delivery time is as follows:

  • Metro Cities: 3-7 business days
  • Non-Metro Cities/Tier 2 and Tier 3 Areas: 5-10 business days

Please note that these are estimated delivery times and may vary due to unforeseen circumstances or delays from the shipping carriers.

5. Shipping Methods

We partner with reliable shipping carriers to ensure your order reaches you in a timely manner. Our shipping methods include:

  • Standard Delivery (7-10 business days)
  • Expedited Delivery (3-5 business days) – available for certain products and locations

Once your order is shipped, you will receive a tracking number via email or SMS, so you can monitor the status of your shipment.

6. Shipping Restrictions

  • We are unable to ship to P.O. Boxes, APO, or FPO addresses.
  • We do not offer international shipping at this time.
  • Certain products may be restricted in specific regions. We will notify you if an item in your order cannot be shipped to your location.

7. Damaged or Lost Packages

While we take great care to ensure your order arrives safely, occasionally issues may arise during shipping. If your order is damaged or lost in transit, please contact our customer service team immediately at [Insert Contact Email] or [Insert Contact Phone Number]. We will work with the carrier to resolve the issue promptly.

8. Order Tracking

Once your order has been shipped, you will receive a tracking number via email or SMS. You can use this tracking number on the carrier’s website to check the status of your delivery.

9. Address Accuracy

Please ensure that the shipping address you provide is accurate and complete. Samurai Paint is not responsible for delays or non-delivery due to incorrect or incomplete address information.

10. Returns and Exchanges

Please refer to our Return and Refund Policy for information on returns and exchanges.

11. Changes to Shipping Policy

We may update or modify our shipping policy from time to time. Any changes will be posted on this page, and the updated policy will be effective as of the date specified.

12. Contact Us

If you have any questions or concerns regarding our shipping policy, please contact us at:

Samurai 2K India Private Limited
Email: support@samuraipaint.in
Phone: +917780107384
Address: H No 8-122/4, Devar Yamjal Village Kothapet, Shamirpet Mandal